Warehouse & Logistics

Warehouse

Our purpose built, licensed warehouse is strategically located in Hitchin, United Kingdom, close to both Luton and London, and is fully regulated by the MHRA and the Home Office. All orders are processed in compliance with Good Distribution Practice (GDP) guidelines. 

We accommodate a wide range of storage requirements, including hazardous materials and temperature sensitive products. Our walk in cold room operates between 2°C and 8°C, is supported by temperature data loggers that provide a complete audit trail for cold chain shipments. 

Equipped with a robust warehouse management system, we offer full traceability of inventory status. Our trained warehouse staff are proficient in picking and packing palletised orders, using secure layering and cornering techniques to ensure safe and efficient delivery. 

Logistics

We work alongside trusted pharmaceutical grade logistics partners, enabling us to offer next day delivery to retail and wholesale customers across the UK. For urgent requirements, we also provide same day collection or delivery services. 

Our affiliations with reliable courier services and freight forwarders allow us to offer flexible shipping options via road, air, and sea. The strategic location of our warehouse further enhances transport efficiency, serving as a key link between Luton, London, and Heathrow Airport. 

We have the capacity to receive and securely store products in our warehouse until shipments are fully consolidated, helping customers reduce overall freight costs. Temperature sensitive products are exported regularly and with care, ensuring their safe arrival in countries with varying climates. 

Our Process

A streamlined warehouse procedure to fulfill your order.

Step 1

Initial Enquiry

Browse our available stock and confirm your order enquiry. A member of our team will get in touch to process your request. 

Step 2

Product List

Itemization of product list to prepare for faster picking and gathering. 

Step 3

Product Picking

All items are carefully selected and brought together in preparation for packing. 

Step 4

Product Gathering

Products are securely packed and organised systematically on pallets. 

Step 5

Order Wrapping

Pallets are professionally wrapped to safeguard against damage during transit. 

Step 6

Delivery

Once your order is ready for dispatch, our warehouse team is notified. We use our own dedicated delivery network to ensure your goods are delivered safely and securely. 

Trust Our Expertise

Key Highlights of Our Capabilities

Warehouse

With ample space for stocking ambient goods and equipped with walk in cold storage room facility for items that require refrigeration. We can store products in large volumes at highest regulation standards.

Logistics

Our logistic team renders efficient services to our retail and wholesale customers, providing next day delivery with our Temperature controlled Vans & Trucks. For urgent needs, we even offer same day collection or delivery services.

Regulatory Affairs

Our Team encompasses all the work that is necessary to validate a customer or supplier. Making sure the entire operation follows as per GDP guideline.

Customer Service

Our staff, teamwork, systems, and processes are the foundation of our consistent success. Our exclusive customer service has lent us a loyal customer base.

Exports

With high-efficiency levels and professionalism, we have developed and cultivated international relationships with worldwide foreign customers supplying to 80+ countries.